REVOLUTIONARY 'Text-Connect'® SMS TEXT SERVICE BOOSTS SALES FOR MORTGAGE BROKER.1 May 2006
Leading mortgage broker Homebuyer Securities Ltd have adopted Text-Connect® to remind clients of appointments using SMS text messages.
Homebuyer Securities Ltd specialises in providing mortgages to tenants planning to buy their council homes. Simplifying the buying process by looking after all the 'Red Tape', Homebuyer Securities deal with solicitors and lenders on behalf of the buyer.
Text messaging is a very convenient way to communicate with tenant buyers and field based Mortgage Advisers. To facilitate this Text-Connect® has provided the Homebuyer Securities with it's own 'Text-Number' and texting software, making it easy for the sales office to contact both buyers and Advisers.
Mortgage Advisers report that missed appointments have been slashed as a result of their sales office using Text-Connect® to remind buyers of appointment details with SMS texts. Mortgage Advisers are seeing more tenants, resulting more sales.
An extra benefit is buyers are using the 'Text-Connect' system to text Homebuyer Securities for progress reports on their mortgage application. Text enquiries are easier and quicker to process than often long phone calls and all messages are logged providing proof of communication.
Jacky Elliott, Office Manager, says "Text-Connect saves us time because messages can be sent and received on our desktop PCs. Messages are quick to compose using a keyboard and arrive with the buyer almost instantly."
Sales office staff access messages from any computer with web access, and incoming messages can be automatically forwarded to other team members as emails or as texts to personal mobiles. Lists of contacts are easy to import making personalised text shots simple to set up.
Jacky continues "Text-Connect makes us more accessible. Buyers and Advisers keep our text-number in their phones and their messages arrive on our office computers. The system allows our office staff to manage text messaging in a way which is not possible with office mobiles. Text-Connect has also proved a very useful tool in our recent recruitment campaign for new Mortgage Advisers."
No software or hardware had to be installed, making the Text-Connect quick and easy to implement. No formal training was required due to the intuitive, user friendly nature of Text-Connect®.
Home Buyer Securities selected the Text-Connect® 'Business' package which is aimed at businesses who want to utilise SMS text messaging as a business communications tool.
For further information contact:
David Tapley, Text-Connect®:
tel. 01952 820 453 email: david@text-connect.co.uk web: http://www.text-connect.co.uk
Jacky Elliott, Homebuyer Securities Ltd:
tel: 01527 595 350 email: jacky.elliott@homebuyersec.co.uk
ENDS (433 words)
Source: clickpress
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